This unit describes the skills and knowledge required to develop and maintain information and data systems to support decision making, and to optimise the use of knowledge and learning throughout the organisation.
The unit applies to individuals who are responsible for ensuring that critical business information is readily available to review the organisation’s performance and to ensure its effective functioning. It applies to a wide range of information assets such as business performance data, customer feedback, statistical data and financial data.
- Teacher: Shikha Chanda